Cancellations & Refund Information
Cancellations & Refunds:
IF YOU ARE CONSIDERING A CANCELLATION... WE ENCOURAGE YOU TO RE-SCHEDULE YOUR TRIP FOR ANOTHER TIME... OR FIND SOMEONE TO TAKE YOUR PLACE.
Cancellation charges reflect the many expenses Adirondack Connections, LLC cannot recover if you cancel, even if you must do so due to illness, injury, or personal emergencies. These fees are not meant to be punitive in any way. The charges made reflect the time and expense Adirondack Connections, LLC has incurred in administering your reservation and planning for your participation. Once we commit our service to you, we are unavailable for other trip requests. We recognize that the majority of those who cancel their reservations do so out of necessity.
Please note: In the unfortunate event that you must cancel your trip, the following will apply:
- If you cancel a guided trip or instructional program at least 30 days prior to the departure date (figured on a calendar day basis), you will receive refund credit toward an Adirondack Connections trip or service at another time less a $75 administrative fee.
- Please note that we do not issue refunds or give credit for any unused portion of your trip, not arriving, arriving late, early returns, aborted trips or trips that have been re-scheduled from a previous date a year or more prior.
- Adirondack Connections, LLC reserves the right to cancel or alter a trip due to unforeseen weather, unsafe conditions, low registrations or other circumstances; however we have never done this. If Adirondack Connections, LLC must cancel a trip, we will promptly refund your trip payment in full OR offer you the option to re-schedule at another time.
- Adirondack Connections, LLC is not responsible for expenses incurred in preparation for any canceled trips, including the cost of lodging and public transportation.